Support work – Michael’s story

Michael joined Work Routes following a long period of unemployment due to health issues and personal circumstances. His goal was to create routine and structure in his life by finding sustainable employment that worked around his family and lifestyle.

During Michael’s initial appointment with his Employment Adviser, Maria, they worked together to assess his previous experience, future job goals, and current circumstances. Creating a personal action plan helped set targets to work towards and gave Michael insight on what support was available from Work Routes.

Work Routes offer various free in-house courses that benefit participants by focusing on the area of employability skills that they need to support their job search journey. Our courses cover topics such as: interview skills, job applications, CV workshops, and sector taster days.

“Michael expressed his passion for social care and giving back to his community and had previous experience in intense support work. Michael was keen to continue a career in this sector”, said Maria.

“Michael made full use of our Health and Wellbeing workshops, which helped him to manage anxiety and stress awareness, and he completed several of our in-house courses. The courses helped Michael to focus on transferrable skills, mock interviews, eating well, and first days at work.”

Our Recruitment Managers work in partnership with local employers and have priority access to upcoming vacancies before they are live. We have local Recruitment Consultants that source roles that meet local participants needs and skill sets.

Prior to his interview, Maria discussed with Michael the types of skills, language and behaviour that the employer was looking for, and they held mock interviews for practice. Michael’s preparation and positivity helped him to land the Support Worker role.

Michael told us: “Maria has been instrumental in my success with securing my new job, and the team at Work Routes have believed in me from day one. The help and knowledge of the care sector that Maria has provided me with has been exceptional.

"Maria is a professional and talented, going deep into the industry, identifying my weaknesses and strengths, and ultimately helping me secure employment, I cannot thank her enough!”